Within 1–2 hours of receiving your order, we will contact you via the email or social media account you provided to confirm all delivery details. This ensures accuracy and avoids misunderstandings.
2. Communication Channels: We respect your privacy and will only use the contact information you shared (email or social media) to coordinate delivery.
3. Support Availability: Our team is available daily from 8:00 AM to 11:00 PM Moscow Time (GMT+3), including weekends and holidays.
Delivery Schedule
- Delivery Days: Monday to Friday (excluding weekends and public holidays). - Delivery Hours: 5:00 PM to 8:00 PM local time (GMT+3). - Weekends/Holidays: Deliveries are limited or rescheduled to the next business day.
Delivery Methods
- For Orders Paid in RUB (Russian Rubles): Delivered via Russian Post or CDEK International (tracking available).
- For Orders via Our International Gallery: Delivery costs are already included in your order. We use TSM Express Courier, a premium service guaranteeing fast, secure, and insured delivery.
Why Choose Our International Gallery?
✅ Transparent Pricing: All prices are displayed in USD, EUR, or GBP (no hidden fees). ✅ Fast Global Delivery: Prepaid express shipping with TSM (3–7 business days). ✅ Stress-Free Experience: Focus on the art — we handle logistics, customs, and insurance.
👉 Switch to the International Version: [Visit Ain-Mewaas International Gallery](https://international.ain-mewaas.com)
Important Notes
- Currency Conversion: Prices on the Russian site are in RUB. Use the currency converter for clarity. - Tracking: You will receive a tracking link once your order is dispatched. - Customs: International orders may incur customs fees (varies by country).
